1. Home
  2. FAQ
FAQ

Predicts FAQ — All Your Questions Answered

Whether it's registration, payments, bonuses, or betting — you'll find all the answers right here.

60+
General Questions
7
Topic Categories
24/7
Bangla Support
<2 min
Average Resolution Time

No matching questions found. Try a different keyword or contact support directly.

Account & Registration
Questions about registration, login & profile

On the registration page Go to the registration page and enter your name, email, mobile number, date of birth, and password. Agree to the terms and click "Register". The whole process takes just 2–3 minutes.

You must be at least 18 years old to register on Predicts. Your date of birth is verified during registration and may be confirmed again during the KYC process.

No. Each person is only permitted to hold one Predicts account. If multiple accounts are detected, all associated accounts may be suspended and any balances forfeited.

On the login page Click the "Forgot Password?" link. Enter your registered email and a reset link will be sent to you. Click the link to set a new password. The link remains active for 15 minutes.

KYC (Know Your Customer) is an identity verification process. Simply submit a copy of your national ID or passport along with a selfie. Once verified, your withdrawal limit increases and processing becomes faster. Verification is usually completed within 24 hours.

Yes, you can update your details from Account Settings after logging in. For security, you'll need to verify your current password and OTP before making changes. Major changes may require assistance from the support team.
Payments & Transactions
Deposits, Withdrawals & Payment Methods

bKash, Nagad, Rocket, USDT (crypto), and bank transfer are all supported. For users in Bangladesh, bKash and Nagad are the fastest and most convenient options.

The minimum deposit on Predicts is 500 BDT. However, bonus offers may have separate requirements. To find out more, Bonus page View.

Deposits via bKash, Nagad, and Rocket typically reflect within 5 minutes. USDT is credited after blockchain confirmation. Bank transfers may take 1–2 business days.

For KYC-verified accounts, withdrawals are typically processed within 1–4 hours. During peak times, it may take up to 24 hours. The minimum withdrawal amount is ৳500.

Predicts does not charge any deposit fees. However, your mobile banking provider or bank may apply their own transaction charges — these are determined by your payment provider's policies.

Wait 15–30 minutes and check again. If the deposit still hasn't appeared, email support@predicts.ws or contact us via live chat with your transaction ID and a screenshot. We'll resolve it as quickly as possible.
Bonuses & Offers
Welcome bonus, cashback & promo codes

Once registration is complete, make your first deposit. Your welcome bonus will be credited to your account automatically once the deposit is confirmed. For full terms and bonus details, visit Bonus page View.

A wagering requirement means you need to place a certain amount in bets before you can withdraw a bonus. For example, a 5x wager means you must bet five times the bonus amount before withdrawing. Requirements vary for each bonus.

Enter your code in the "Promo Code" field during registration. Alternatively, log in and go to the Cashier/Bonus section to apply a promo code. Each code can only be used once.

Unused bonuses are automatically removed once they expire, so make sure to use them promptly. Extensions are not possible — but for new offers, Bonus page Check back regularly.
Betting & Games
Sports Betting, live betting & casino games

You can bet on over 50 sports including cricket, football, tennis, badminton, volleyball, basketball, and hockey. Cricket betting is the most popular in Bangladesh — especially for IPL, BPL, and international matches. For more details, On the Sports Betting page View.

You can place bets on live matches using real-time statistics. Odds change every moment, and you can place or adjust bets at any point during the match — just make sure to confirm before the bet locks.

Yes, a cashout option is available on selected matches. You can withdraw partial or full winnings before the match ends, though the odds at cashout may differ from your original bet.

If a match is cancelled or abandoned, the full stake is generally refunded. However, if the match exceeds the scheduled overs/time, the result may be deemed valid. For detailed rules, Terms & Conditions View.
Security & Privacy
Account Security & Data Privacy

Predicts uses 256-bit SSL encryption. All payment details are encrypted and passwords are never stored in plain text. Regular security audits are conducted and suspicious activity is detected automatically.

After logging in, go to Account Settings > Security. Enable "Two-Factor Authentication" and verify your mobile number. You'll receive an OTP on every login after that.

Change your password immediately and email support@predicts.ws. Our security team will investigate your account and temporarily lock it if necessary.

No. Predicts does not sell your personal information. Limited data may only be used for payment processing and legal compliance. For more details, see our Privacy Policy Read.
Mobile App
App download, issues & features

App page Visit to find the Android APK or iOS download link. Always download directly from predicts.ws — avoid downloading from any third-party sites.

Go to your phone's Settings > Security or Privacy > enable "Unknown Sources" or "Install unknown apps". Then tap the downloaded APK file to install it. You can turn off Unknown Sources once installation is complete.

Start by closing the app and reopening it. Check your internet connection. If the app is outdated, download the latest version. If the problem persists, uninstall and reinstall the app.

Yes, you can log in to both the app and website using the same registered email and password. Your balance and betting history stay in sync across all platforms.
Responsible Gaming
Questions about limits & self-exclusion

Yes, you can set daily, weekly, or monthly deposit limits from Account Settings. Lowering a limit takes effect immediately, while increasing one requires a 24-hour waiting period. For more details, Responsible Gaming page View.

You can temporarily close your account via Account Settings > Responsible Gaming > Self-Exclusion. Choose a period anywhere from 7 days to 5 years. This period cannot be ended early.
Quick Navigation
Account & Registration Payments & Transactions Bonuses & Offers Betting & Games Security Mobile App
Contact Support

If you still can't find an answer, our support team is available 24/7 to help.

Live Chat
Average response time: 2 minutes
Email Support
support@predicts.ws
Popular Pages
View Bonus Offers Free Registration Sports Betting App Download Responsible Gaming
Why Choose Predicts

What Sets Predicts Apart

We work every day to make betting in Bangladesh safer and more straightforward.

Fully in Bangla
The entire platform is available in Bangla — from FAQs to support, everything is in your language. Enjoy betting without any language barrier.
Fastest Payments
Deposit in 5 minutes via bKash or Nagad, withdraw within 4 hours. All major mobile banking methods in Bangladesh are supported.
Top-Level Security
256-bit SSL, 2FA, and real-time fraud detection. Keeping your account and funds secure is our top priority.
24/7 Bangla Support
Even at 3 AM, live chat support is available in Bangla. Average response time is just 2 minutes — no waiting around.
Expert Analysis
Get expert predictions and stats before every match. Make informed betting decisions based on real data.
Smart Mobile App
Optimized for both Android and iOS. Enjoy fingerprint login, push notifications, and offline bet slip support.
Learn More

More information about Predicts FAQ

The Predicts FAQ page is designed to quickly answer the most common questions from users in Bangladesh. Thousands of Bangladeshi players enjoy betting on Predicts every day, and they often have questions about registration, payments, or bonuses. This FAQ page covers all of that in plain, straightforward English.

On Predicts FAQ This section is updated regularly. Whenever a new feature launches or a rule changes, the FAQ reflects it. So if you run into an issue, check the FAQ first — most of the time you'll find your answer before needing to contact support.

Most useful for new users FAQ The key questions are: the registration process, your first deposit, welcome bonus terms, and mobile app download. Getting these four things clear will set you up for a smooth experience from day one.

Predicts' FAQIf you can't find the answer you're looking for, email us at support@predicts.ws or reach out via live chat. Our Bangla-speaking support team is available 24 hours a day and always works to resolve your issue as quickly as possible.

Get Started Now

Did you find your answer?
Join Predicts Now

Registration is completely free, and you'll receive a welcome bonus on your first deposit. Join hundreds of thousands of bettors across Bangladesh today.

Free Registration Sign In
Free Registration Welcome Bonus Bangla Support Fast Payments
Still have questions?

We're always here to help

Live Chat
24/7 Support in Bangla
Email
support@predicts.ws
Response Time
Within 2 minutes on average
বাংলা