Predicts Privacy Policy — Our commitment to protecting your data

We collect various types of information when you register and use Predicts. Each piece of data is collected for a specific reason — we never gather information unnecessarily.

Predicts uses your information only for specific purposes. In accordance with our Privacy Policy, we collect and use data for the following reasons:

• Account Management: To handle registration, login, and account security.
• Payment Processing: To record deposits, withdrawals, and transactions.
• Customer Support: To resolve your issues and provide support.
• Fraud Prevention: To detect and prevent suspicious activity.
• Legal Obligations: To comply with applicable laws and report to regulatory authorities.
• Service Improvement: Data analysis to improve the user experience.
• Marketing: To send you promotional messages, only with your consent.

Predicts stores your data on secure servers. Retention periods depend on the type of data and applicable legal requirements.

• While Your Account Is Active: All data is retained for as long as you remain a Predicts user.
• After Account Closure: Financial transaction records are retained for up to 5 years for legal compliance.
• Personal information: Deleted within 30 days of account closure.
• Log data: Security logs are retained for up to 12 months.

You may request deletion of your data at any time. However, certain information may need to be retained for a specified period due to legal obligations.

Predicts never sells your data. However, limited information may be shared with trusted partners where necessary to deliver our services.

• Payment Processors: Only the information required to process transactions is shared with mobile banking partners such as bKash, Nagad, and Rocket.
• Technology Partners: Encrypted data may be shared with technology providers that support the operation of the platform.
• Law Enforcement: Data may be shared with authorities in response to a legal order or as part of a criminal investigation.
• KYC verification services: Information may be shared with approved identity verification service providers.

Predicts uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored in your browser.

• Essential Cookies: These cannot be disabled as they are essential for login sessions and platform security.
• Functional Cookies: To remember your preferences such as language and theme.
• Analytics cookies: To understand how the platform is being used.

You can manage cookies through your browser settings. However, disabling essential cookies may affect how Predicts functions.

As a Predicts user, you have specific rights over your personal data. We respect these rights and process all requests within 30 days.

Predicts uses industry-standard technology and processes to protect your data. Our security framework is continuously updated and tested.

• SSL/TLS Encryption: 256-bit encryption is applied to all data transfers.
• Two-Factor Authentication (2FA): OTP verification required at account login.
• Firewall Protection: Advanced firewall and intrusion detection systems.
• Regular Security Audits: Regular security audits by third-party experts.
• Data Backup: Regular backups to an encrypted backup system.
• Staff Training: Predicts staff receive regular training on data protection.

Predicts is strictly for users aged 18 and above. We never knowingly collect data from minors.

• Age is verified at registration using your date of birth.
• KYC verification is mandatory in cases where suspicious activity is detected.
• If an underage account is detected, it will be immediately suspended and all associated data will be deleted.

If you become aware that a minor is using Predicts, please contact our support team immediately.

Predicts may update this Privacy Policy when necessary. You will be notified in advance of any significant changes.

• You will be notified via your registered email or SMS before any major changes take effect.
• Continued use of the platform after any changes takes effect constitutes your acceptance of the updated policy.
• The date of the latest update will always be shown at the top of this page.

For any questions, requests, or complaints regarding our Privacy Policy, please reach out to our Data Protection team.